#thejourneycontinues
We are not a front line service and are not available 24 hours a day. If you need immediate help or support with addiction, please seek professional help from your doctor or local addictions service.
If you need somebody to talk to now, please click the button below to see a list of front line services, including 24-hour support.
Once we receive a completed online application with all requested risk assessments and rehab progress notes, our intake team will complete an initial triage within 3 working days. If the applicant meets our baseline criteria, we will coordinate a face-to-face or virtual interview within 7 working days.
We do not enforce a time limit - residents can stay for as long as they need us.
Yes, we actively encourage it! Once you are settled and your recovery is stable, our key workers will help you look for volunteering, training, or employment opportunities.
Unlike traditional supported housing models where finding work can cause a financial cliff-edge, we use the REAL Rent Model (Realistic, Ethical, Adaptive, Liveable). If you enter employment, your rent transitions to a tiered, affordable market rate. This teaches you how to budget and pay bills in a real-world scenario, perfectly preparing you for total independence without the fear of suddenly losing your home.
All of our houses are fully furnished to a very high standard, including fully equipped kitchens, communal living areas, and private or shared bedrooms. Residents only need to bring clothes, personal toiletries, and any personal items that make their space feel like home!